Valerie Lau *Privacy & Collection of Information* We respect your privacy and only collect the information we need in order to process and track your order. We will never sell your personal information because that’s just unethical and we would never subject you to that! *Payment Options* We accept online payments through Paypal. You do not need to have a Paypal account in order to use this service as all major credit cards are accepted. *Security* We understand the importance of having secure transactions and do our best to ensure your purchases take place in a safe online environment. Paypal automatically encrypts your information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (which is the highest level commercially available). Their server checks that you are using an approved browser to ensure a secure connection. *Prices* All prices are in Canadian dollars. For wholesale prices on our cards and shipping rates please contact us at sales@designsbyval.com and we will be happy to assist you! *Taxes* Orders shipped within BC are charged 5% GST and 7% PST. Orders shipped to New Brunswick, Nova Scotia, and Newfoundland are charged 13% HST. All other provinces are charged just the 5% GST. Orders shipped to the USA have no sales tax. *Shipping* We send our shipments via Canada Post. At this time all of our products online are available to ship to Canada and the USA. We try to send out our shipments as soon as possible once the order has been confirmed so that you can enjoy your special package. These are the standard shipping rates and estimated delivery times. <table border="1" cellspacing="0" cellpadding="5"> <tr><td width="150" style="padding: 4px 4px 4px 4px">*Location*</td> <td width="120" style="padding: 4px 4px 4px 4px">*Cost*</td> <td style="padding: 4px 4px 4px 4px">*Estimated Delivery Time*</td> </tr> <tr><td style="padding: 4px 4px 4px 4px">British Columbia (BC)</td> <td style="padding: 4px 4px 4px 4px">$6.00</td> <td style="padding: 4px 4px 4px 4px">Next day to 3 business days</td> </tr> <tr><td style="padding: 4px 4px 4px 4px">Canada (excluding BC)</td> <td style="padding: 4px 4px 4px 4px">$8.00</td> <td style="padding: 4px 4px 4px 4px">2-7 business days</td> </tr> <tr><td style="padding: 4px 4px 4px 4px">USA</td> <td style="padding: 4px 4px 4px 4px">$10.00^&lowast;</td> <td style="padding: 4px 4px 4px 4px">6-12 business days</td> </tr> </table> ^&lowast;USA customers may or may not need to pay for brokerage/duty/custom fees. These fees are solely decided by USA customs. *Returns* Our customers’ happiness is of utmost importance to us. We believe in providing high quality products and take great care to package each item before it is shipped out. If you would like to return an item you can do so up to 7 days after the date received. Items must be in their original pristine condition. In order to expedite this process, please notify us of the return by sending an email to info@designsbyval.com. Please include the order number and name of the item(s) you would like to return. Upon receipt we will refund you the original purchase price. You must pay for any return shipping charges and the original shipping costs will be not be refunded. If you have any questions not addressed here, please contact us. We would love to hear from you! *Designs by Val* snail mail: #188 - 6362 Fraser Street, Vancouver, BC V5W 0A1 e-mail: info{at}designsbyval.com telephone: 778.773.6316 <p><strong>Privacy &#38; Collection of Information</strong><br />We respect your privacy and only collect the information we need in order to process and track your order. We will never sell your personal information because that’s just unethical and we would never subject you to that!</p> <p><strong>Payment Options</strong><br />We accept online payments through Paypal. You do not need to have a Paypal account in order to use this service as all major credit cards are accepted.</p> <p><strong>Security</strong><br />We understand the importance of having secure transactions and do our best to ensure your purchases take place in a safe online environment. Paypal automatically encrypts your information in transit from your computer to theirs using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (which is the highest level commercially available). Their server checks that you are using an approved browser to ensure a secure connection.</p> <p><strong>Prices</strong><br />All prices are in Canadian dollars. For wholesale prices on our cards and shipping rates please contact us at sales@designsbyval.com and we will be happy to assist you!</p> <p><strong>Taxes</strong><br />Orders shipped within BC are charged 5% <span class="caps">GST</span> and 7% <span class="caps">PST</span>. Orders shipped to New Brunswick, Nova Scotia, and Newfoundland are charged 13% <span class="caps">HST</span>. All other provinces are charged just the 5% <span class="caps">GST</span>.<br />Orders shipped to the <span class="caps">USA</span> have no sales tax.</p> <p><strong>Shipping</strong> <br />We send our shipments via Canada Post. At this time all of our products online are available to ship to Canada and the <span class="caps">USA</span>. We try to send out our shipments as soon as possible once the order has been confirmed so that you can enjoy your special package. These are the standard shipping rates and estimated delivery times.</p> <table border="1" cellspacing="0" cellpadding="5"> <tr><td width="150" style="padding: 4px 4px 4px 4px"><strong>Location</strong></td> <td width="120" style="padding: 4px 4px 4px 4px"><strong>Cost</strong></td> <td style="padding: 4px 4px 4px 4px"><strong>Estimated Delivery Time</strong></td> </tr> <tr><td style="padding: 4px 4px 4px 4px">British Columbia (BC)</td> <td style="padding: 4px 4px 4px 4px">$6.00</td> <td style="padding: 4px 4px 4px 4px">Next day to 3 business days</td> </tr> <tr><td style="padding: 4px 4px 4px 4px">Canada (excluding BC)</td> <td style="padding: 4px 4px 4px 4px">$8.00</td> <td style="padding: 4px 4px 4px 4px">2-7 business days</td> </tr> <tr><td style="padding: 4px 4px 4px 4px"><span class="caps">USA</span></td> <td style="padding: 4px 4px 4px 4px">$10.00^&lowast;</td> <td style="padding: 4px 4px 4px 4px">6-12 business days</td> </tr><br /></table> <p>^&lowast;<span class="caps">USA</span> customers may or may not need to pay for brokerage/duty/custom fees. These fees are solely decided by <span class="caps">USA</span> customs.</p> <p><strong>Returns</strong> <br />Our customers’ happiness is of utmost importance to us. We believe in providing high quality products and take great care to package each item before it is shipped out. If you would like to return an item you can do so up to 7 days after the date received. Items must be in their original pristine condition.</p> <p>In order to expedite this process, please notify us of the return by sending an email to info@designsbyval.com. Please include the order number and name of the item(s) you would like to return.</p> <p>Upon receipt we will refund you the original purchase price. You must pay for any return shipping charges and the original shipping costs will be not be refunded.</p> <p>If you have any questions not addressed here, please contact us. We would love to hear from you!</p> <p><strong>Designs by Val</strong></p> <p>snail mail: #188 &#8211; 6362 Fraser Street, Vancouver, <span class="caps">BC V5W 0A1</span><br />e-mail: info{at}designsbyval.com <br />telephone: 778.773.6316</p> 2007-07-23T20:38:14-04:00 shipping-policies 75501 2007-07-23T20:38:14-04:00 39321 2008-11-06T18:06:57-05:00